πŸ™‹β€β™€οΈ Frequently Asked Questions

❓ What is Vilora?

Vilora is a community-driven project rooted in kindness, dignity, and purpose. We collect, sort, and pass on clothing and essentials to those who truly need them. It’s not just charity β€” it’s a way of living with empathy and intention.

πŸ‘• What items can I donate?

We accept: clean clothes, shoes, bags, accessories (hats, gloves, belts), sportswear, and choir uniforms.

🚫 Please do not bring: damaged items, used underwear, or anything with strong odors or stains.

🀝 Who receives the donated items?

Donated items are given directly to people in need, exchanged through support networks, or sold to support the project’s sustainability.

πŸ” Can I trust where my donations are going?

Yes β€” transparency is one of our core values. Each item is carefully handled, and regular updates are shared in our News & Updates section.

πŸ’° Why do you sell some of the donated items?

Some items are sold to cover essential project costs like transportation, storage, and basic team needs β€” ensuring we remain independent and sustainable.

🧑 How can I volunteer?

We always welcome helping hands! To join, send us an email at the address listed on the site β€” we’ll be happy to hear from you.

πŸ“ Where are you located?

We’re based in Calgary, Alberta (Canada) β€” and growing gently, one step at a time.

🌱 How else can I support Vilora?

  • Spread the word πŸ™Œ
  • Donate clothing and essentials
  • Volunteer your time or skills
  • Support us with kind thoughts β€” they matter more than you know πŸ’›

Still have a question?

We’re here to help β€” just drop us a message and we’ll get back to you with kindness and clarity.

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